Error and adwords Service not found

Emin Aydan

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Sep 1, 2014, 7:47:25 AM9/1/14

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Hi everyone,

Error:

Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://adwords.google.com/api/adwords/cm/v201402/CampaignService?wsdl' : failed to load external entity "https://adwords.google.com/api/adwords/cm/v201402/CampaignService?wsdl" in

and sometimes
https://adwords.google.com/api/adwords/cm/v201402/CampaignService?wsdl

Not Found.

What's the problem ?

Notes :

openssl

OpenSSL support	enabled
OpenSSL Library Version	OpenSSL 1.0.1e-fips 11 Feb 2013
OpenSSL Header Version	OpenSSL 1.0.1e-fips 11 Feb 2013

Tomas Rimkus

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Sep 1, 2014, 7:58:55 AM9/1/14

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Exactly the same problem here with v201406.

Florian Lherbette

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Sep 1, 2014, 8:17:44 AM9/1/14

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Hi everyone,

We have the same problem here, and I was about to report it as well,

Starting 09:22 AM UTC today downloading the service definition randomly fails, for various services. I am using version v201402 of the API as well ; I did not have the opportunity to check if the issue affect v201406 as well.

I am also randomly getting "XML_STREAM_EXC" SOAP faults when sending requests to the SOAP services.

googler...@kennstdueinen.de

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Sep 1, 2014, 9:09:30 AM9/1/14

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same here, about every 10th request fails:

curl -s -i https://adwords.google.com/api/adwords/cm/v201406/CampaignService?wsdl | more
HTTP/1.1 404 Not Found
Content-Type: text/html; charset=UTF-8
Cache-Control: no-cache, no-store, max-age=0, must-revalidate
Pragma: no-cache
Expires: Fri, 01 Jan 1990 00:00:00 GMT
Date: Mon, 01 Sep 2014 13:01:34 GMT
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Server: GSE
Transfer-Encoding: chunked

<HTML>
<HEAD>
<TITLE>Not Found</TITLE>
</HEAD>
<BODY BGCOLOR="#FFFFFF" TEXT="#000000">
<H1>Not Found</H1>
<H2>Error 404</H2>
</BODY>
</HTML>

On Monday, September 1, 2014 1:47:25 PM UTC+2, Emin Aydan wrote:

u_api_user

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Sep 1, 2014, 9:36:24 AM9/1/14

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Hi everyone,

we have the same problem since 11:20 MET.

We are using v201402. It concerns many services.

It seems to be general issue.

Thanks for your efforts to find the reason.

Best regards.

Emin Aydan

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Sep 1, 2014, 10:39:47 AM9/1/14

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Uncaught SoapFault exception: [soap:Client] XML_STREAM_EXC in /.../Api/Ads/Common/Lib/AdsSoapClient.php:231 Stack trace: #0

I keep getting the error.

1 Eylül 2014 Pazartesi 14:47:25 UTC+3 tarihinde Emin Aydan yazdı:

Giles Bodger

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Sep 1, 2014, 10:42:46 AM9/1/14

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Yup - ditto for us too - we have the same issue

Root exception: System.Web.Services.Protocols.SoapHeaderException
Root reason: XML_STREAM_EXC

accros pretty much all the service calls - although some accounts are able to make the web service calls successfuly, so appears intermittent, BUT is affecting 80% of our syncs

any help would be greatly appreciated

cheers

Giles

Giles Bodger

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Sep 1, 2014, 10:45:04 AM9/1/14

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Forgot to say we too are using V201402 :)

Alex Schäfer

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Sep 1, 2014, 10:53:50 AM9/1/14

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Same here, tried with V201402 and V201406.

On Monday, September 1, 2014 1:47:25 PM UTC+2, Emin Aydan wrote:

Béla Szabó

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Sep 1, 2014, 10:56:27 AM9/1/14

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We have the same problem. CampaignService, AdgroupAdService and BudgetService are not working.

kamil.gr...@gmail.com

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Sep 1, 2014, 10:59:06 AM9/1/14

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Hi,

we have the same problem here. Were using v201406.

Various services randomly returns 'XML_STREAM_EXC'.

The problem starts today at 9:21 AM UTC.

Thanks for your help.

Kamil

Cesar D.

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Sep 2, 2014, 7:40:40 AM9/2/14

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We had a lot of those XML_STREAM_EXC errors, it was yesterday though.

Josh Radcliff (AdWords API Team)

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Sep 2, 2014, 11:41:04 AM9/2/14

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Hi,

Please see our post regarding this issue.

Best regards,

Josh, AdWords API Team

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