Getting DetailedReportDownloadResponseException: DatabaseError.ACCESS_PROHIBITED for Geo Performance reports.

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luciano...@quanticmind.com

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Nov 27, 2018, 10:39:24 AM11/27/18
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Last week we started having this error for one of the accounts, retrying the download sometimes work but we were unable to download the reports for 22, 23 and 24 of November.

Can you check what is going on?

Thanks.


Dannison Yao (AdWords API Team)

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Nov 27, 2018, 3:18:46 PM11/27/18
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Hi Luciano,

Could you please provide a screenshot of the error you're having, the complete report definition, and the clientCustomerId you're using via the Reply privately to author option so I can look into this?

Regards,
Dannison
AdWords API Team

luciano...@quanticmind.com

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Nov 28, 2018, 5:30:10 AM11/28/18
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The account Id with this issue is 1871027780.

danilo....@home24.de

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Jan 8, 2019, 6:13:43 AM1/8/19
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What was the outcome of this issue? I am experiencing the same issue for a particulr clientCustomerId

28 Kasım 2018 Çarşamba 11:30:10 UTC+1 tarihinde luciano...@quanticmind.com yazdı:

googleadsapi...@google.com

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Jan 8, 2019, 11:56:27 AM1/8/19
to danilo....@home24.de, AdWords API and Google Ads API Forum
Hi,

Could you share the client customer ID where you're seeing this problem only with me by clicking Reply privately to author on this message?

Thanks,
Josh, AdWords API Team

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