API Token Transfer - Google Ads API

[Chintan Soni]

Hi,

We wanted to transfer the basic access token to another CID.

I tried submitting our request twice on this form but no reply from google https://support.google.com/adspolicy/contact/contact_ads_api

This is really urgent, so would appreciate your help.

[Chintan Soni]

We would like to transfer Basic API token access from 365-256-8311 to 215-363-3644

[Chintan Soni]

Can anyone help? This is stuck since almost a month.

Tired contacting google via the form twice, but NO RESPONSE.

[Google Ads API Forum Advisor]

Hello Chintan,

Thanks for reaching out to the Google Ads API Team.

Kindly note that our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

Can you please provide them with your cases2 ID generated when you submitted your request to the Compliance team which has a format of #-############# so they can assist you further?

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:

The user, Chintan, is requesting to transfer their basic access token from 365-256-8311 MCC to 215-363-3644 MCC. They have submitted their request twice via this link: https://support.google.com/adspolicy/contact/contact_ads_api and so far they have not received any response for a month.

Google Ads manager account (MCC) ID: 365-256-8311 (Basic Access) and 215-363-3644 (Test Account)
Case ID: (requesting for information) 

This message is in relation to case "ref:_00D1U1174p._5004Q2lKSEg:ref"

Thanks,
 

Google Ads API Team