AuthorizationError.USER_PERMISSION_DENIED Error

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Muthukumar Mohan

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Sep 1, 2020, 7:27:51 PM9/1/20
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Team,

Seeing the following error in our Python code:

INFO:googleads.soap:Request made: Service: "CustomerService" Method: "getCustomers" URL: "https://adwords.google.com/api/adwords/mcm/v201809/CustomerService"
WARNING:googleads.soap:Error summary: {'serviceName': 'CustomerService', 'operations': '0', 'faultMessage': "[AuthorizationError.USER_PERMISSION_DENIED @ ; trigger:'<null>']", 'methodName':
'getCustomers', 'requestId': '0005ae3f9106f35c0ac12f784c04cd11', 'responseTime': '121'}

This is Production account which was working for more than a year and suddenly started failing.
Any ideas?

Google Ads API Forum Advisor Prod

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Sep 2, 2020, 12:00:50 PM9/2/20
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Hi Muthukumar,

Thank you for reaching out to us. I see you're encountering a USER_PERMISSION_DENIED error. Could you provide us with the full request and response logs for where you encounter this issue so that I may further investigate? You can reply using "reply privately to author" for privacy.

Thank you,

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Bryan Li
Google Ads API Team
 


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