START_INDEX_IS_TOO_HIGH error

[pankaj chaudhari]

Hello,

I need to retrieve ad-group information for all customers managed by my application.

Total ad-groups for some customer Ids exceed 100,000 and I get START_INDEX_IS_TOO_HIGH SOAP error.

I narrowed down my query to fetch only ENABLEd ad-groups but still there are too many active ad-groups.

Using reports does not solve my purpose as reports does not provide all the info I am looking for.

Is there any workaround for this issue ?

Thanks

[Peter Oliquino]

Hi,

Unfortunately, you can only retrieve information from the AdGroupService at the client account level. For the START_INDEX_IS_TOO_HIGH error, I could suggest that you first issue a CampaignService.get to retrieve all the campaigns with ENABLED status. You could then iterate and issue an AdGroupService.get to get all adGroups associated for each campaignId. You may also refer to this link for the other filterable fields that you could use for AdGroupService.

If you are doing the same and still encounter the issue, please send me the complete SOAP request and response using Reply privately to author with the clientCustomerId being used and the code snippet to further investigate the case.

Thanks and regards,
Peter

AdWords API Team