Never any response for basic API access after multiple requests...

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Valinnov

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May 15, 2024, 11:50:40 AM5/15/24
to Google Ads API and AdWords API Forum
Hi,

I have requested basic API access several times to report conversions to Google Ads. This is a very simple usage, but I never receive a response to my request... Is it possible to move the subject forward so that we can have access to API base and implement conversion tracking and report using a reliable and complete method?

The MCC account that made the request several times: 511-197-2866

THANKS.

Stephane.

Google Ads API Forum Advisor

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May 15, 2024, 5:30:32 PM5/15/24
to con...@valinnov.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic API access. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the basic API access with the below details.
  • Google Ads Manager Account (MCC) ID: 511-197-2866
  • Case ID: requested
Do reach out to the Google Ads API support team for any queries related to the API. If you don't get any response from the Compliance team, you can reach out to them via this link.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIzO1:ref" (ADR-00235174)

Thanks,
Google Logo Google Ads API Team


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