Updating CustomParameters on existing adgroup - AdGroup syncs back as "NEW"

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Giles Bodger

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Mar 21, 2016, 9:13:56 AM3/21/16
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Hi all

We recently sent updates via the API for several of our adgroups adding new UrlCustomParameter values - When we synced the relevant accounts back afterwards though, we were seeing the adGroupChangeStatus for the particular adgroups as "NEW". These adgroups have been around for a long time, so they definitely were not "NEW". We were also given the same adgroupIds by the API as we already have for those adgroups. 

Can i ask whether this is expected behavior ? - Seems a bit odd, and it has played havoc with our sync logic

cheers in advance

Giles

Anthony Madrigal

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Mar 21, 2016, 11:48:33 AM3/21/16
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Hi Giles,

Do you have any SOAP logs that show this behavior? If so, could you please reply privately to author the logs to me? I would like to take a look at why this is behaving this way.

Thanks,
Anthony
AdWords API Team

Giles Bodger

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Mar 22, 2016, 5:54:12 AM3/22/16
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Just for continuity here, if anyone has read this, i have sent my soap requests that show us adding a custom url paramter to an existing adgroup and another soap request on the sync of that adgroup showing it as NEW - the Engineering team is investigating at the moment, so i will post a response as and when i get an answer. Could still turn out to be an issue on our side, but it doesn't look that way at the moment.

Giles Bodger

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Apr 4, 2016, 5:15:54 AM4/4/16
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Hey Anthony, any news on what the issue was ? i sent some example soap logs to you

cheers

Giles


On Monday, March 21, 2016 at 3:48:33 PM UTC, Anthony Madrigal wrote:
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