Problem with retrieving campaigns and customers via Google Ads API

[Andrzej Krupiński]

Hi,

I have the whole hierarchic network of approx. 50 accounts and the campaigns associated with them. But I have a severe problems with retrieving them,

1) I can't get the full list of accessible customers. I'm using previously created CustomerServiceClient:

$this->customerServiceClient->listAccessibleCustomers();

But I receive only two of them (the main manager-account and one of its "child-accounts").

2) I can't get the campaigns visible for the accounts easily accessible in the Google Ads web interface.

I use something like this:

SELECT
    campaign.id,
    campaign.name,
    campaign.status,
    customer.id,
    metrics.impressions,
    metrics.clicks,
    metrics.average_cpc,
    metrics.cost_micros
FROM campaign
WHERE segments.date DURING LAST_30_DAYS
    AND customer.id = XXXXXXXXX

with previously generated GoogleAdsClientBuilder and receive campaigns only for ONE customer while the rest of them is totally unaccessible.

I totally don't know what's going on and think that it could be something wront with the accounts settings that should be changed in the web interface.

Please help.

[Google Ads API Forum Advisor Prod]

Hi Andrze,

Can you please provide me your MCC CID through reply privately so I can take a look at the issue with 1)? 

For your second issue, reports can only be called from the client account level.

Regards,
Anthony
Google Ads API Team

ref:_00D1U1174p._5001UEHecP:ref

[Andrzej Krupiński]

Hi,

Thanks for your response. Due to the dynamic business situation, this is not considered as a problem anymore.

Best,
Andrzej