asset_field_type_view report respond no data

[Adam Lin]

Hi team,

Our team has migrate some extensions from feed-item to asset as your suggestion in document, and being able to see those asset-based-extensions on google ads UI by selecting ALL(updated) as filter.

But here's a problem, since I had moved those extension, it has been over 24 hours, I still can't get any performance data using asset_field_type_view as suggested in documents.

(Api has response without complain, but nothing is in it (iterator with no content))

here's my query:

"""

SELECT

asset_field_type_view.field_type,

asset_field_type_view.resource_name,

metrics.average_cpc,

metrics.clicks,

metrics.conversions_from_interactions_rate,

metrics.conversions,

metrics.cost_micros,

metrics.ctr,

metrics.impressions,

customer.id,

customer.descriptive_name,

campaign.id,

campaign.name

FROM asset_field_type_view

WHERE asset_field_type_view.field_type IN ('CALL', 'CALLOUT', 'SITELINK', 'STRUCTURED_SNIPPET')

"""

Those asset-based extensions are attached to customer level, but aren't actually used for any running ads,

but still I expected I can get metrics thought they should be all zero.

Do I misunderstand anything? Or just the report is delayed?

[Google Ads API Forum Advisor]

Hi Adam,

Thank you for posting your concern.

To investigate the issue, could you provide the complete request and response logs with request ID and request header generated on your end? You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

If you haven't enabled the logging of the API transactions for the specific client library that you are using, then please refer to the specific guide below:

• Java - https://developers.google.com/google-ads/api/docs/client-libs/java/logging
• .Net - https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
• PHP - https://developers.google.com/google-ads/api/docs/client-libs/php/logging
• Python - https://developers.google.com/google-ads/api/docs/client-libs/python/logging
• Ruby - https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
• Perl - https://developers.google.com/google-ads/api/docs/client-libs/perl/logging

Regards,

Ernie John Blanca Tacata Google Ads API Team

ref:_00D1U1174p._5004Q2SdUOr:ref

[Adam Lin]

I've reply to you with logs, thanks.

adsapi 在 2021年12月10日 星期五下午5:13:09 [UTC+8] 的信中寫道：

[Google Ads API Forum Advisor]

Hi Adam,

Thank you for providing further details to your concern.

Upon checking your account, I can see that your asset-based extensions have zero metrics and this is the reason why you can't get any information as well in Google Ads API. With this, the issue appears performance related specific and I am afraid that this is outside of our scope already. You may then reach out to the product team via this link instead to know why your asset-based extensions have zero metrics and to address it.