Applied for Google API Basic Account over 3 weeks ago.

[Phillip Joe]

Dear Google API Team,
 I am writing to let you know about my recent attempts to apply for basic Google API access. Unfortunately, I have submitted applications on two separate accounts, and despite multiple submissions, I have not received any response from your team. It has been over three weeks since my initial application.

My primary concern is the lack of communication regarding the status of my application. I have not received any confirmation of receipt, and this has left me in a state of uncertainty and urgency.

I kindly request your assistance in resolving this matter promptly. My CID is 152-322-3013, and my application is time-sensitive.


Thank you for your understanding and assistance.

[Google Ads API Forum Advisor]

Hi,

Thanks for reaching out to Google Ads API Support.

Please note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of the Google Ads API support team as our team specializes in Google Ads API-related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf.

In addition, can you provide the Case ID in the format of #-############# after submitting the request of the access level, so that the Compliance team can further assist you with your concern?

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted an application for basic access level over 3 weeks ago, and hasn't received any response. 

• Case ID : (requested)
• Google Ads manager account (MCC) ID : 152-322-3013

 

This message is in relation to case "ref:_00D1U1174p._5004Q2oj1X8:ref"

Thanks,
 

Google Ads API Team

[Phillip Joe]

Hi,

There was no case ID  provided to me. There was no reply or confirmation. 

[Google Ads API Forum Advisor]

Hi Phillip,

Thank you for getting back to us.

It's fine if you don't get the Case2 ID. We have already raised this concern to the Compliance team as they handle the Developer Token Access application process. For now, we suggest to wait for their response with regard to your Developer Token Basic Access application.

Have a great day.

[Drift Feline]

Hi Phillip

I've been waiting + 2 month now for approval for 2 account. Our Google Ads contact guided me to this form:
https://support.google.com/adspolicy/contact/contact_ads_api?sjid=9113687592136768157-EU

That helped with 1, but we are still missing the last 2 accounts.

So it looks like there is a loooooooooong wait.