Google Ads Basic API Token Application - No Response

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SHUAIF KAZIA

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Apr 2, 2024, 8:20:20 PM4/2/24
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Hello I have been submitting the basic API access request form form past 2 months but I'm not getting any sort of reply from the team i have also filled the google compliance form but i don't receive any response from that too 

kindly help me to resolve this and get the access 


thank you

Google Ads API Forum Advisor

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Apr 2, 2024, 8:26:34 PM4/2/24
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Hi,

Thank you for reaching out to the Google Ads API support team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Google Ads Manager Account (MCC) ID
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for Basic access to the Google Ads API with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Case ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option or a direct private reply to this email.

 This message is in relation to case "ref:!00D1U01174p.!5004Q02tOoN7:ref" (ADR-00229651)

Thanks,
 
Google Logo Google Ads API Team


Wei Sheng

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Apr 3, 2024, 4:07:16 PM4/3/24
to Google Ads API and AdWords API Forum
Hi Team,
We have applied for the basic access level token on 27th March but still there has been no response from your end. I read from the docs that the process time is 3 business days. May I know if there is anything I can do?

Here are the information may needed:

Google Ads Manager Account (MCC) ID: 565-031-0047

No Cade ID generated.

Thanks


Wei from Uniquery

Google Ads API Forum Advisor

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Apr 3, 2024, 4:28:49 PM4/3/24
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Hi Wei,


Thank you for reaching out to the Google Ads API support team. 

After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.


@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for basic access with the below details.
    • Google Ads Manager Account (MCC) ID: 565-031-0047
    • Case ID: The user has not received any case ID. 
    Do reach out to the Google Ads API support team for any queries related to the API.
     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02tOphQ:ref" (ADR-00229790)


    Thanks,
     
    Google Logo Google Ads API Team


    Relentless Digital

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    Apr 3, 2024, 8:56:55 PM4/3/24
    to Google Ads API and AdWords API Forum
    Hi Team,

    We have applied for the Basic Token for our MCC which is 663-019-9748 and still have not heard back yet. We are really excited to build out our reporting for LSA and are eager to get building!

    We don't know how to find or forwrd a cse ID as we haven't received any amails from the compliance team yet.

    Adam Gray

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    Apr 3, 2024, 9:15:06 PM4/3/24
    to Google Ads API and AdWords API Forum
    Hello,
    We have the same issue, no response for a month
    141-505-6547
    No case ID

    Wei Sheng

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    Apr 4, 2024, 8:50:13 PM4/4/24
    to Google Ads API and AdWords API Forum
    Hi, thanks for the reply. But so far I haven't got any response from Google Ads API Compliance team. In fact they are not responding to any similar posts. May I know who is going to be resolving this issue? Thanks.

    Wei Sheng

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    Apr 10, 2024, 1:15:55 AM4/10/24
    to Google Ads API and AdWords API Forum
    Hi, but there is still no response from the @compliance team.

    Wei

    On Wednesday, April 3, 2024 at 7:28:49 PM UTC+3 Google Ads API Forum Advisor wrote:
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