[API] I can't find a Google My Business Account when searching in AdWords

[claire hardesty]

[API] I can't find a Google My Business Account when searching in AdWords

I know this company has a GMB account but it doesn't show up when searching in AdWords to add a Location Extension. 

Any ideas?

[Google Ads API Forum Advisor Prod]

Hi Claire,

Can you please confirm if you have used accounts.list as specified by the procedure section in the location extensions guide? If so and you aren't having any luck, can you reply privately and provide the GMB account ID? You can find the account ID following the steps mentioned here.

Regards,
Matt
Google Ads API Team

Matt Google Ads API Team

ref:_00D1U1174p._5004Q29S7Ms:ref

[claire hardesty]

Hi Matt,

 

I reviewed the links and instructions you sent over to me and unfortunately it’s all way over my head. I am not a coder and I have no idea how to use Ajax or JavaScript or send an HTTP request. I don’t even understand the instructions.

 

I guess there is nothing else that I can do or that you can help me with at this point.

 

Thanks anyways!

 

Claire Hardesty Digital Marketing Specialist
Email: claire....@dealereprocess.com
111 SE Everett Mall Way Building E - Top Floor Everett, WA 98208
www.depwest.com

[Google Ads API Forum Advisor Prod]

Hi Claire,

Is it possible that you are trying to search for the GMB account through the UI rather than the API? The API is used to programmatically manage Ads accounts. If so, I would recommend reaching out to the product support team.