Dev token upgrade access

[Michael Klem]

Hi.

Been waiting to hear back from google regarding my dev token being upgraded. I submitted the original request over a month ago. I submitted another request regarding status two weeks ago. No response.

Google ads account # 490-814-9000

[Google Ads API Forum Advisor]

Hi Michael, 

Thanks for reaching out to the Google Ads API Team. I hope you are doing well today.

Please note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of Google Ads API support team and our team specializes in Google Ads API-related concerns and technical implementations only. 

To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. In line with this, please provide the Case ID (if there is any generated in the format of 0-0###########0) from Compliance team form (https://support.google.com/adspolicy/contact/contact_ads_api) for the compliance team to further assist you with your concern.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:
The customer's main issue is that they've been waiting to hear back from Google regarding "developer token" being upgraded. They submitted the original request over a month ago and submitted another request regarding status two weeks ago but still no response.
 

• Google Ads manager account (MCC) ID : 490-814-9000
• Case ID: (requested)

Have a great day.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2mrbqC:ref"

Thanks,
 

Google Ads API Team