Google Ads API Token no response more than four weeks

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Pasha Zaft

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Nov 22, 2023, 10:02:48 AM11/22/23
to Google Ads API and AdWords API Forum

Hello,


We submitted a request for basic access to the Google Ads API Token more than four weeks ago through the form at https://support.google.com/adspolicy/contact/new_token_application. 
Unfortunately, as of today, we have not received any response.
Also, as suggested in this forum, we've filled, an additional form here on November 6 

Still no answer. 

Here are the relevant details:
Google Ads Manager Account ID: 
867-626-7074

Please assist 
Thank you.

Google Ads API Forum Advisor

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Nov 22, 2023, 10:12:27 AM11/22/23
to pa...@storeya.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 867-626-7074
  • Cases ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02qUVy0:ref"

Thanks,
 
Google Logo Google Ads API Team


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