STILL WAITING ON BASIC ACCESS DEVELOPER TOKEN

[Ryan Bell]

Hi,

My team has been trying to apply for basic access level for our developer token since October. In that time we have submitted the application three times, posted on this forum, and gone through the process of setting up data ingestion for Facebook Ads, TikTok Ads, and Bing Ads. All we're looking to do is ingest our own company's ad performance data, nothing more complicated than that. I don't understand why this has been such a difficult process and why we've gotten no response in three months of work...
Please let me know how I can speed up this process. Since I know this will be asked, there is no case ID/number associated with this process. We've been asked before but we never get a case ID when we submit the application. Please advise.

Thanks,

Ryan @FIXD

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Google Ads Manager Account (MCC) ID

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for Basic access to the Google Ads API with the below details.

• Google Ads Manager Account (MCC) ID: requested
• Case ID: No Case ID as per the user.

Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option or a direct private reply to this email.

 This message is in relation to case "ref:!00D1U01174p.!5004Q02rXvjS:ref"

Thanks,
 

Google Ads API Team