conversion reconciliation

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Vasiliy Shtobbe

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Dec 28, 2023, 10:37:40 AM12/28/23
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Hi guys, we are implementing API conversions and we are success with it.
but the is a question.
for example we send
like 5 transactions:
with the different details like transaction_id, conversion_value 
i see them in the UI of the GADS but how i can check every transaction to see their details 
like transaction id, value, and other details separately but not as a summary on the UI?
because i need to find where is the difference in the value numbers?
thank you very much in advance

Google Ads API Forum Advisor

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Dec 28, 2023, 12:47:20 PM12/28/23
to vasiliy...@12go.asia, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you want to see the details of the transaction.

Could you please confirm whether you want to use API or UI to check the transaction details so that we can assist you accordingly.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02r47vN:ref"

Thanks,
 
Google Logo Google Ads API Team

 

Vasiliy Shtobbe

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Dec 29, 2023, 10:54:45 AM12/29/23
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Hi all! 
Which way is easier? 
For now i just need to make a reconciliation.
if you can provide both ways it is perfect also.
thank you very much and have a Happy New Year!

Google Ads API Forum Advisor

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Dec 29, 2023, 3:59:49 PM12/29/23
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Hi,

Thank you for getting back to us.

After reviewing your concern, I understand that you want to check every transaction separately with transaction_id, conversion_value. In order to assist you further, please provide us with the uncropped UI screenshot of the report that you are trying to replicate via the Google Ads API.

Vasiliy Shtobbe

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Jan 2, 2024, 3:37:05 AM1/2/24
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unfortunately i don't have any as i am not sure where it is possible to check it,
please advise where and how it is possible thanks in advance

Google Ads API Forum Advisor

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Jan 2, 2024, 8:02:28 AM1/2/24
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Hi,

Thank you for getting back to us.

Kindly note that the transaction IDs are unique identifiers for each transaction, such as an order confirmation number. They help avoid counting duplicate conversions. Use transaction IDs for tracking online and offline conversions. 
  • Unique transaction IDs, such as order confirmation numbers for your transactions. The transaction IDs can include numbers, letters, and special characters like dashes or spaces, with a character limit of 64 characters. They must be unique for each transaction. The transaction IDs must not include any information that could be used to identify individual customers.
For more information, I would recommend you to refer to this help center article. According to the documentation, the transaction ID for the conversion. This field is optional but recommended. you can check this documentation for more information. Let us know if you still have further queries.

Vasiliy Shtobbe

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Jan 3, 2024, 4:36:13 AM1/3/24
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Hi thank you very much,
we use the transaction_id but how i can check the particular transactions in the ADS? 
to make a reconciliation as i can see the difference in total amount -
for example, we send 5 transactions with the value 1000 but in the system in total we see 998 in total - how i can breakdown it and find which transaction gives that difference?
thank you in advance 

Google Ads API Forum Advisor

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Jan 3, 2024, 6:10:47 AM1/3/24
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Hi,

Thank you for getting back to us.

In order to investigate the issue further, please provide us the relevant screenshot of where it is showing value 1000 when you send 5 transactions so that we can assist you better.

Vasiliy Shtobbe

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Jan 3, 2024, 8:27:55 AM1/3/24
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I am sorry guys it has a sensitive information there.
we see the conversions on the 
conversion screen 
1. go to tools and settings
2. Select conversions 
3. on this screen we see two columns: all conversions = 5 and all conversion value = 1049,8 but we send in total 1051.79
Please advise where we can see the breakdown of those transactions to see which conversion affects it?
thanks
google-ads-conversion-tracking-tools.png

Google Ads API Forum Advisor

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Jan 3, 2024, 11:24:34 AM1/3/24
to vasiliy...@12go.asia, adwor...@googlegroups.com
Hi,

Thank you for getting back to us.

I would like to inform you that the UI screenshot that you have provided is cropped and does not contain the customer ID in it. So, kindly provide us with the uncropped UI screenshot, including the customer ID, to assist you further. 
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