Problem with downloading Audiences attached at Campaign level

[Velislav Velinov]

Hello!

I have been experiencing a problem downloading audiences from an AdWords account using the AUDIENCE_PERFORMANCE_REPORT. The query I am trying to execute is the following:

SELECT Id, AdGroupName, AdGroupName, AdGroupId, AdGroupStatus, CriterionAttachmentLevel, IsRestrict
  FROM AUDIENCE_PERFORMANCE_REPORT
  WHERE CriterionAttachmentLevel IN [ADGROUP, CAMPAIGN]
  AND Status != REMOVED
  AND AdGroupStatus != REMOVED
  AND CampaignStatus != REMOVED

The errors we get are of this type:

error="com.google.api.ads.adwords.lib.utils.ReportException: Problem sending data to report download server." encountered for account="Account......"

That account has a total of 400,000 remarketing lists attached at Campaign level and 0 at AdGroup level. The amount of data should not be the problem here - with the exact same query, I manage to download 600,000+ audiences for another account, however, they're all attached at AdGroup level.

What could be causing this type of error? And could the CriterionAttachmentLevel be playing such big a part in this?

Regards,
Veli

[Vincent Racaza (AdWords API Team)]

Hi Veli,

I tried to execute the exact report query you provided in my test account and it worked successfully without any error. So I can further check this issue, could you provide to me your clientCustomerID as well as the complete report definition you used? Kindly use the Reply privately to author option when replying.

Thanks,

Vincent

AdWords API Team

[Vincent Racaza (AdWords API Team)]

Hi Veli,

A gentle follow up on this.

Could you confirm if you still have issues on this? If so, then kindly provide your clientCustomerId as well as your report definition via Reply privately to author so I can further investigate.