Unable to create Ad with TemplateID 247 for Display Campaign

[adam.amr...@gmail.com]

Hi,

I was trying to create an Ad for a Display Campaign using TemplateAd with an ID 247. I was able to create an ad with template id: 49.

Below is the error message that i retrieved:

The user does not have permissions to create a template ad for the given template.. (Error: AdError.USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE, FieldPath: operations[0].operand.ad.templateId, Trigger: 247)

Missing required template fields. (Error: AdError.MISSING_REQUIRED_TEMPLATE_FIELDS, FieldPath: operations[0].operand.ad.templateElements[0].variationSpecificFieldOverrides, Trigger: poster)

Below is the code that I use to create the template ad:

 

           TemplateElementField video = new TemplateElementField();

            video.name = "video";

            video.fieldMedia = firstVideo;

            video.type = TemplateElementFieldType.VIDEO;

            

            

            var playImage = new Image()

            {

                data = MediaUtilities.GetAssetDataFromUrl("https://upload.wikimedia.org/wikipedia/commons/5/5b/Goldfish_icon.jpg", _user.Config),

                type = MediaMediaType.IMAGE

            };

            var newPlayImage = (Image) _mediaService.upload(new Media[] {playImage})[0];

            

            

            var image = new Image()

            {

                data = MediaUtilities.GetAssetDataFromUrl("https://goo.gl/3b9Wfh", _user.Config),

                type = MediaMediaType.IMAGE

            };

            var newImage = (Image) _mediaService.upload(new Media[] {image})[0];

            

            TemplateElementField poster = new TemplateElementField();

            poster.name = "poster";

            poster.fieldMedia = newImage;

            poster.type = TemplateElementFieldType.BACKGROUND_IMAGE;

//            

            TemplateElement adData = new TemplateElement();

            adData.uniqueName = "adData";

            adData.fields = new[] {poster, video};

            

            var videoAd = new TemplateAd() {

                name = "Ad for Video",

                templateId = 247,

                templateElements = new TemplateElement[] {adData},

                finalUrls = new string[] { "http://example.com/html5" },

                displayUrl = "www.example.com/html5",

                dimensions = new Dimensions()

                {

                    width = 300,

                    height = 250

                }

            };

Regards,

Amri

[Peter Oliquino]

Hi Amri,

To better investigate the issue you are encountering, could you provide the SOAP request and response? You may reply using Reply privately to author.

Best regards,

Peter

AdWords API Team

[Peter Oliquino]

Hi Amri,

I just wanted to follow up on your issue. Would you still require our assistance? If yes, could you provide the SOAP request and response to help me investigate further?