Why Batchjob download url is null?

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Justinas Ringaila

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Aug 12, 2016, 9:43:09 AM8/12/16
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Hi, 
Batchjob status is done but download url is null. Why could be it like this?
selector looks like this:
                fields = new string[]
                {
                    BatchJob.SelectableFields.Id,
                    BatchJob.SelectableFields.Status,
                    BatchJob.SelectableFields.DownloadUrl,
                    BatchJob.SelectableFields.ProgressStats,
                    BatchJob.SelectableFields.ProcessingErrors
                }

Anthony Madrigal

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Aug 12, 2016, 4:09:58 PM8/12/16
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Hi Justinas,

Could you please provide me with your SOAP request and response so I can take a look at why this is coming as null? Please do so using reply privately to author.

Thansk,
Anthony
AdWords API Team

Josh Radcliff (AdWords API Team)

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Aug 15, 2016, 2:02:44 PM8/15/16
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Hi Justinas,

I'll look into generating a download URL for the job ID you mentioned, and will update this post as soon as I have more information.

Thanks,
Josh, AdWords API Team

Justinas Ringaila

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Aug 16, 2016, 3:17:41 AM8/16/16
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Were we misusing api? Or this is an error on your side? Because we have more than one batch job with this case thus we need  long term solution for this. Manually generating download url won't help us much in a long run.  

xtcsuk

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Aug 16, 2016, 12:58:43 PM8/16/16
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Hi Justinas,

Its a server side problem, have been having the same issue for awhile (api version 201605), awaiting a fix, hopefully soon.  As you mentioned, the downloadUrl is relevant when getting the results, any time later, the batch moves on, this is at least how our system is designed.

regards,
Zia

xtcsuk

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Aug 16, 2016, 1:01:10 PM8/16/16
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Sorry, wrong link, that's another issue with batch job service, I think.  The correct link is BatchJobService.

regards,
Zia

Justinas Ringaila

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Aug 17, 2016, 2:43:15 AM8/17/16
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how about 201603 or 201607? Do they behave the same?

xtcsuk

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Aug 17, 2016, 5:56:14 AM8/17/16
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Not sure, we upgraded from 201601 to 201605.

regards,
Zia

Josh Radcliff (AdWords API Team)

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Aug 17, 2016, 4:12:08 PM8/17/16
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Hi Justinas,

The version of the AdWords API shouldn't impact behavior, at least not for the missing download URL issue you mentioned. The team is working on resolving that problem, but in the meantime you can reach out to us via this forum if you need help with a particular set of batch jobs.

Thanks,
Josh, AdWords API Team
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