API EXCEPTION: TERMS_AND_CONDITIONS_NOT_SIGNED

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Guadalupe Estrada Flores

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Apr 9, 2015, 10:03:20 PM4/9/15
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Hello

The documentation [https://developers.google.com/adwords/api/docs/test-accounts] explains how to create a MCC test account.
I've done this:
  • Created MCC Production account [717-493-2230]
    • According to step 1b. I should enter billing information and accept the Terms and Conditions, so my question is How do I add billing information? All I see is "Billing Summary" and then the billing information would belong to each Adwords account, not to MCC production.
  • Requested Developer Token, right now is still pending aproval, so meanwhile I thought I could use it on a MCC Testing Account.
  • Created MCC Testing Account [571-682-5659]
  • Got Refresh Token from MCC Testing Account and configured my ads.properties file
  • Tried to make an API call against MCC Testing Account using MCC Production Developer Token
    • Always get QuotaCheckError.TERMS_AND_CONDITIONS_NOT_SIGNED Exception
Can anyone please provide some assistance? What am I missing?
Thanks in advance.

Anash P. Oommen (AdWords API Team)

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Apr 10, 2015, 9:07:20 AM4/10/15
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Hi,

Try filling in this form, and the token review team would help you with the rest of the steps.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

Peng

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Apr 11, 2015, 3:24:49 AM4/11/15
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Anash,

Did you mean the AdWords API Compliance form (https://services.google.com/fb/forms/apicontact/)?

I too have a pending approval AdWords API token and I'm having the exact same issue right now. The form in your reply is for token application, which requires a lot more information that may not be readily available at early development stage (e.g. detail design document and a fully functional web site). In addition, the form clearly says "DO NOT fill out this form if you just want to use the API for testing", which is exactly what I (and Guadalupe) was trying to do.

According to the document, a pending approval token should be able to make AdWords API calls against TEST accounts. But the call failed with the TERMS_AND_CONDITIONS_NOT_SIGNED error. BTW, I was using the PHP client library.

I've just filled the AdWords API Compliance form and will update the thread once I get response from them.

Peng

Peng

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Apr 13, 2015, 7:30:19 PM4/13/15
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Quick update on this issue.

Soon after I filled the API Compliance Form (mentioned in my earlier reply), I was contacted by the 3rd Party API Compliance team saying "there's a technical issue that is preventing our database from reflecting that you've signed the terms". I was asked to follow a link to sign the agreement and email the signed document (a pdf file) back to them. Apparently they have to manually update my account status to reflect the fact that I've actually signed the document. Once it's done, I can now access the test account without issue.

BTW, some document says that a user can re-sign the agreement by entering billing information, which is not applicable anymore, as, per the email "We no longer require billing information in order to use the API so you may skip this step". Actually, I couldn't even find the menu item for entering billing information in my production MCC account.

Hope this helps.

Peng

Anash P. Oommen (AdWords API Team)

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Apr 14, 2015, 2:45:03 PM4/14/15
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Hi Peng,

We have some changes in works that is not fully live yet; the email comments about T&C and billing step not matching the docs is due to that change. None of that should affect you anyway, now that the review team is in touch with you for the review process.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

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