TargetingIdeaService giving empty response 4 out of 5 times

[cv]

Hello,

TargetingIdeaService is giving empty response for location 2356 4 out of 5 times.

My request is :

<?xml version="1.0" encoding="UTF-8"?>

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/o/v201809" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201809"><SOAP-ENV:Header><ns1:RequestHeader><ns2:clientCustomerId>XXX</ns2:clientCustomerId><ns2:developerToken>REDACTED</ns2:developerToken><ns2:userAgent>Adwords API Web Application (AwApi-PHP, googleads-php-lib/39.0.0, PHP/7.3.5-1+ubuntu16.04.1+deb.sury.org+1)</ns2:userAgent><ns2:validateOnly>false</ns2:validateOnly><ns2:partialFailure>false</ns2:partialFailure></ns1:RequestHeader></SOAP-ENV:Header><SOAP-ENV:Body><ns1:get><ns1:selector><ns1:searchParameters xsi:type="ns1:RelatedToQuerySearchParameter"><ns1:queries>breaking news for bollywood</ns1:queries><ns1:queries>today breaking news of bollywood</ns1:queries><ns1:queries>english picture film</ns1:queries><ns1:queries>films</ns1:queries><ns1:queries>films online</ns1:queries><ns1:queries>telivision</ns1:queries><ns1:queries>small telivision</ns1:queries><ns1:queries>movie reviews</ns1:queries><ns1:queries>full movie review</ns1:queries><ns1:queries>latest movie review</ns1:queries><ns1:queries>celebrity speakers</ns1:queries><ns1:queries>video</ns1:queries><ns1:queries>online video</ns1:queries><ns1:queries>international news</ns1:queries><ns1:queries>national news</ns1:queries></ns1:searchParameters><ns1:searchParameters xsi:type="ns1:LanguageSearchParameter"><ns1:languages><ns2:id>1000</ns2:id></ns1:languages></ns1:searchParameters><ns1:searchParameters xsi:type="ns1:LocationSearchParameter"><ns1:locations><ns2:id>2356</ns2:id></ns1:locations></ns1:searchParameters><ns1:searchParameters xsi:type="ns1:NetworkSearchParameter"><ns1:networkSetting><ns2:targetGoogleSearch>true</ns2:targetGoogleSearch><ns2:targetSearchNetwork>false</ns2:targetSearchNetwork><ns2:targetContentNetwork>false</ns2:targetContentNetwork><ns2:targetPartnerSearchNetwork>false</ns2:targetPartnerSearchNetwork></ns1:networkSetting></ns1:searchParameters><ns1:ideaType>KEYWORD</ns1:ideaType><ns1:requestType>IDEAS</ns1:requestType><ns1:requestedAttributeTypes>KEYWORD_TEXT</ns1:requestedAttributeTypes><ns1:requestedAttributeTypes>COMPETITION</ns1:requestedAttributeTypes><ns1:requestedAttributeTypes>SEARCH_VOLUME</ns1:requestedAttributeTypes><ns1:requestedAttributeTypes>AVERAGE_CPC</ns1:requestedAttributeTypes><ns1:paging><ns2:startIndex>0</ns2:startIndex><ns2:numberResults>500</ns2:numberResults></ns1:paging></ns1:selector></ns1:get></SOAP-ENV:Body></SOAP-ENV:Envelope>

My Response:

[2019-06-05 14:07:08] AW_SOAP.INFO: clientCustomerId=XXX operations=1 service=TargetingIdeaService method=get responseTime=1641 requestId=00058a8f809ffb730ab473445d0cdf6b server=adwords.google.com isFault=0 faultMessage=  

Can I know the reason behind this?

Thanks,

[Google Ads API Forum Advisor Prod]

Hi,

Could you please share the response or requestId where you are seeing data return? Does this behavior only happen when using location 2356?

Thanks,
Anthony
Google Ads API Team

ref:_00D1U1174p._5001UBlbHE:ref

[cv]

Hi Anthony,

Sorry, but that data/log file was not available.

Thanks,

[Google Ads API Forum Advisor Prod]

Hello,

Can you try running the API call again and reply back with the API request and response if you see this behavior again?