CustomerSyncService not returning any details on changes to Campaigns.

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Seán Hayes

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Feb 17, 2016, 9:08:53 AM2/17/16
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Hello

I am using a python script to retrieve removed keywords from an account over a period of time. From what I have been told, CustomerSyncService is the way to go for this. I am using the example from this page.

The issue seems to be that the output of that script is only returning a notice that changes have occurred without going into further detail. For example:

(CampaignChangeData){
         campaignId = xxxxxxxxxx
         campaignChangeStatus = "FIELDS_CHANGED"
      },
      (CampaignChangeData){
         campaignId = xxxxxxxxxx
         campaignChangeStatus = "FIELDS_CHANGED"
      },
      (CampaignChangeData){
         campaignId = xxxxxxxxxx
         campaignChangeStatus = "FIELDS_CHANGED"
      },

It is, however made clear on the API doc page for the response that I should be getting much more information such as removed adgroups and criterion. Is this a bug with the CustomerSyncService at the moment or am I missing something obvious?

Umesh Dengale

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Feb 17, 2016, 4:57:16 PM2/17/16
to AdWords API Forum
Hello,

If you remove the adGroup from the campaign then the CustomerSyncService will provide the Ad group with ID 1234567890 was changed:  Ad group changed status: FIELDS_CHANGED. Similar information will be provided for the Criterion. This is not a bug and CustomerSyncService will provide information up to that detailed level only. Please check CampaignChangeData document for more details.

Thanks,
Umesh, AdWords API Team.
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