Inconsistent reporting for Demand Gen campaigns

[Colin Dellow]

Hi,

when I try to pull a list of Demand Gen campaigns (following the instructions at https://developers.google.com/google-ads/api/docs/demand-gen/reporting), I only see a single campaign:

curl -s https://googleads.googleapis.com/v17/customers/redacted/googleAds:search -XPOST -H 'Content-type: application/json' -H 'login-customer-id: redacted' -H 'developer-token: redacted' -H 'Authorization: Bearer redacted' -d '{"query":"SELECT campaign.id, campaign.name FROM campaign WHERE campaign.advertising_channel_type = DEMAND_GEN "}' | jq .
{
  "results": [
    {
      "campaign": {
        "resourceName": "customers/redacted/campaigns/redacted",
        "name": "PH | DGEN | RTG | US",
        "id": "redacted"
      }
    }
  ],
  "fieldMask": "campaign.id,campaign.name",
  "queryResourceConsumption": "68"
}

However, there are several other demand gen campaigns in this account. This leads to discrepancies when we break out by campaign. For example, if we report on cost by using the `customer` view, we get $X. If we report by using the `campaign` view, we get $Y, where $Y is less than $X.

In https://groups.google.com/g/adwords-api/c/zme_YGmalfE/m/3ymFmiK6AQAJ, a similar question was asked. The support staff said:

"Kindly note that retrieving campaign information for campaign type "Demand Gen" and its subtype "Demand Gen product feed" is not supported in the Google Ads API."

Is it the case that only some demand gen campaigns can be reported on? If so, which ones? And if so, can you please update https://developers.google.com/google-ads/api/docs/demand-gen/reporting to make this more clear?

Thanks!

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Based on the information provided, I understand that you are facing discrepancies in retrieving the demand gen campaigns data from the Google Ads API. If you are looking for reporting with respect to demand gen campaign type, kindly note that the Google Ads API does not currently support the retrieval of "Demand Gen" campaigns with "Demand Gen product feed" as the campaign sub-type. However, it is possible to retrieve "Demand Gen" campaigns with alternative campaign sub-types such as "Standard". 

Also, I understand that you are seeing discrepancy in cost metric while retrieving the data. Kindly note that you have redacted customer ID and campaign ID. In order to investigate your issue further, kindly provide us with the complete API logs (request and response logs with request-id and request header) generated at your end and uncropped UI screenshot of the Google Ads account (with visible customer ID) by highlighting the fields and metrics where you are facing the discrepancy.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJpjg:ref" (ADR-00245839)

Thanks,
 

Google Ads API Team

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[Daniel Alvarado]

Hello, is there any timeline on when Demand Gen campaigns with Product Feeds will become visible in the API?