Error: DEVELOPER_TOKEN_NOT_APPROVED error for Client account of Test manager account - Even with test a/c

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group.mark...@vpt.co.uk

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Oct 5, 2018, 4:22:47 PM10/5/18
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Hi

I think this error is happening quite often as discussed in this forum.

I am using Developer token of a non-test account for another test manager's client account. In my app.config file, for the entry : ClientCustomerId, if i am using the test client account's ID account and using my Developer Token from my non-test account, which is not yet approved.

From my understanding, with the test account manager number used as the 'clientCustomerId' (red box in the top right corner), i don't see the DEVELOPER_TOKEN_NOT_APPROVED error but i don't get the list of campaigns from campaignService. Though when i use the client ID of the test account  (not manager) created under test manager account i get the error. Even though the developer token is not approved, I believe it should work for the test client account. Can someone help me in identifying what am i missing or if the bug I have been reading about is still outstanding?

Best regards
Daniel

Luis Xander Talag (AdWords API Team)

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Oct 5, 2018, 6:19:46 PM10/5/18
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Hi,

Yes, it should work in your case since you are using a developer token with test access to make calls against a test account. In order to investigate this further, can you provide the email address where the developer token belongs, as well as the complete SOAP request and response logs? Please send it to me privately via reply privately to author.

Thanks,
Luis
AdWords API Team

omniad...@gmail.com

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Oct 8, 2018, 1:20:53 AM10/8/18
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Hi,

We are experiencing the same issue. Using a production developer token, we are attempting to access an account managed by a Test Manager Account, but are receiving the error DEVELOPER_TOKEN_NOT_APPROVED.

Thanks.

Will Tesler

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Oct 8, 2018, 1:21:00 AM10/8/18
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This is happening to me as well. The AdWords API team may need to look into a bug on their side.

Raman khanna

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Oct 8, 2018, 8:25:46 AM10/8/18
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Hi Team,

Can you please shared a good description about "What is creative conversion report ?"

Thanks,
Raman

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Vincent Racaza (AdWords API Team)

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Oct 8, 2018, 3:03:53 PM10/8/18
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Hi,

Thank you for providing the details privately. Could you confirm as well if this was a newly generated test client account? Currently, our team is actively investigating an issue to the one you encountered. Allow me to update in this thread once information is available if a resolution has been applied.

Also, "Creative conversion report" is equivalent to "Free clicks" in the AdWords UI. 

Best regards,
Vincent
AdWords API Team

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Luis Xander Talag (AdWords API Team)

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Nov 5, 2018, 10:39:46 PM11/5/18
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Hi,

I would like to inform you that the DEVELOPER_TOKEN_NOT _APPROVED error you encountered is now fixed. The fix will be only available to newly created client test accounts. This said, kindly create a new test client account under your existing test manager account (you don't need to create a new test manager account). Let me know if you encounter problems.

Note: We are running an annual developer feedback survey. Please take opportunity to leave feedback on how we can make managing campaigns at scale even easier.

Best regards,
Luis
AdWords API Team

On Tuesday, October 9, 2018 at 3:03:53 AM UTC+8, Vincent Racaza (AdWords API Team) wrote:
Hi,

Thank you for providing the details privately. Could you confirm as well if this was a newly generated test client account? Currently, our team is actively investigating an issue to the one you encountered. Allow me to update in this thread once information is available if a resolution has been applied.

Also, "Creative conversion report" is equivalent to "Free clicks" in the AdWords UI. 

Best regards,
Vincent
AdWords API Team

On Monday, October 8, 2018 at 8:25:46 PM UTC+8, Raman khanna wrote:
Hi Team,

Can you please shared a good description about "What is creative conversion report ?"

Thanks,
Raman

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