EntityNotFound.INVALID_ID. Associate an uploaded extension with campaigns.

[anatolii_z]

I try to associate an uploaded extension with a campaign and each time get this error: "EntityNotFound.INVALID_ID". But for other campaigns, everything went well. The extension exists in AdWords account and I can get it through the API and it has the status 'ENABLED'. Could you give me some advice on how to resolve this issue?

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201809"><requestId>0005ae52b83f70a402ab42189804879c</requestId><serviceName>CampaignExtensionSettingService</serviceName><methodName>mutate</methodName><operations>7</operations><responseTime>285</responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Client</faultcode><faultstring>[EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[0].feedItemId; trigger:'FeedItemId{id=135102760325}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[1].feedItemId; trigger:'FeedItemId{id=135102760328}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[2].feedItemId; trigger:'FeedItemId{id=135102760331}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[3].feedItemId; trigger:'FeedItemId{id=135102760334}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[4].feedItemId; trigger:'FeedItemId{id=135102760337}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[5].feedItemId; trigger:'FeedItemId{id=135102760340}']</faultstring><detail><ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201809"><message>[EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[0].feedItemId; trigger:'FeedItemId{id=135102760325}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[1].feedItemId; trigger:'FeedItemId{id=135102760328}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[2].feedItemId; trigger:'FeedItemId{id=135102760331}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[3].feedItemId; trigger:'FeedItemId{id=135102760334}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[4].feedItemId; trigger:'FeedItemId{id=135102760337}', EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[5].feedItemId; trigger:'FeedItemId{id=135102760340}']</message><ApplicationException.Type>ApiException</ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="EntityNotFound"><fieldPath>operations[0].operand.extensionSetting.extensions[0].feedItemId</fieldPath><fieldPathElements><field>operations</field><index>0</index></fieldPathElements><fieldPathElements><field>operand</field></fieldPathElements><fieldPathElements><field>extensionSetting</field></fieldPathElements><fieldPathElements><field>extensions</field><index>0</index></fieldPathElements><fieldPathElements><field>feedItemId</field></fieldPathElements><trigger>FeedItemId{id=135102760325}</trigger><errorString>EntityNotFound.INVALID_ID</errorString><ApiError.Type>EntityNotFound</ApiError.Type><reason>INVALID_ID</reason></errors><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="EntityNotFound"><fieldPath>operations[0].operand.extensionSetting.extensions[1].feedItemId</fieldPath><fieldPathElements><field>operations</field><index>0</index></fieldPathElements><fieldPathElements><field>operand</field></fieldPathElements><fieldPathElements><field>extensionSetting</field></fieldPathElements><fieldPathElements><field>extensions</field><index>1</index></fieldPathElements><fieldPathElements><field>feedItemId</field></fieldPathElements><trigger>FeedItemId{id=135102760328}</trigger><errorString>EntityNotFound.INVALID_ID</errorString><ApiError.Type>EntityNotFound</ApiError.Type><reason>INVALID_ID</reason></errors><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="EntityNotFound"><fieldPath>operations[0].operand.extensionSetting.extensions[2].feedItemId</fieldPath><fieldPathElements><field>operations</field><index>0</index></fieldPathElements><fieldPathElements><field>operand</field></fieldPathElements><fieldPathElements><field>extensionSetting</field></fieldPathElements><fieldPathElements><field>extensions</field><index>2</index></fieldPathElements><fieldPathElements><field>feedItemId</field></fieldPathElements><trigger>FeedItemId{id=135102760331}</trigger><errorString>EntityNotFound.INVALID_ID</errorString><ApiError.Type>EntityNotFound</ApiError.Type><reason>INVALID_ID</reason></errors><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="EntityNotFound"><fieldPath>operations[0].operand.extensionSetting.extensions[3].feedItemId</fieldPath><fieldPathElements><field>operations</field><index>0</index></fieldPathElements><fieldPathElements><field>operand</field></fieldPathElements><fieldPathElements><field>extensionSetting</field></fieldPathElements><fieldPathElements><field>extensions</field><index>3</index></fieldPathElements><fieldPathElements><field>feedItemId</field></fieldPathElements><trigger>FeedItemId{id=135102760334}</trigger><errorString>EntityNotFound.INVALID_ID</errorString><ApiError.Type>EntityNotFound</ApiError.Type><reason>INVALID_ID</reason></errors><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="EntityNotFound"><fieldPath>operations[0].operand.extensionSetting.extensions[4].feedItemId</fieldPath><fieldPathElements><field>operations</field><index>0</index></fieldPathElements><fieldPathElements><field>operand</field></fieldPathElements><fieldPathElements><field>extensionSetting</field></fieldPathElements><fieldPathElements><field>extensions</field><index>4</index></fieldPathElements><fieldPathElements><field>feedItemId</field></fieldPathElements><trigger>FeedItemId{id=135102760337}</trigger><errorString>EntityNotFound.INVALID_ID</errorString><ApiError.Type>EntityNotFound</ApiError.Type><reason>INVALID_ID</reason></errors><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="EntityNotFound"><fieldPath>operations[0].operand.extensionSetting.extensions[5].feedItemId</fieldPath><fieldPathElements><field>operations</field><index>0</index></fieldPathElements><fieldPathElements><field>operand</field></fieldPathElements><fieldPathElements><field>extensionSetting</field></fieldPathElements><fieldPathElements><field>extensions</field><index>5</index></fieldPathElements><fieldPathElements><field>feedItemId</field></fieldPathElements><trigger>FeedItemId{id=135102760340}</trigger><errorString>EntityNotFound.INVALID_ID</errorString><ApiError.Type>EntityNotFound</ApiError.Type><reason>INVALID_ID</reason></errors></ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope>

[Google Ads API Forum Advisor Prod]

Hi,

From what I can tell, you are only providing feedItemId on the SitelinkFeedItem. Try providing the feedId as well.

Cheers
Anash

ref:_00D1U1174p._5004Q23waV2:ref

[anatolii_z]

Thank a lot for the answer!

I did that you said but unfortunately, it hasn't helped.

Live example:

1. Sending operation:
object(Google\AdsApi\AdWords\v201809\cm\CampaignExtensionSettingOperation)#1114 (4) {

    ["operand":protected]=>

    object(Google\AdsApi\AdWords\v201809\cm\CampaignExtensionSetting)#1113 (3) {

      ["campaignId":protected]=>

      int(1556443608)

      ["extensionType":protected]=>

      string(8) "SITELINK"

      ["extensionSetting":protected]=>

      object(Google\AdsApi\AdWords\v201809\cm\ExtensionSetting)#2002 (2) {

        ["extensions":protected]=>

        array(1) {

          [0]=>

          object(Google\AdsApi\AdWords\v201809\cm\SitelinkFeedItem)#1083 (25) {

            ["sitelinkText":protected]=>

            NULL

            ["sitelinkUrl":protected]=>

            NULL

            ["sitelinkLine2":protected]=>

            NULL

            ["sitelinkLine3":protected]=>

            NULL

            ["sitelinkFinalUrls":protected]=>

            NULL

            ["sitelinkFinalMobileUrls":protected]=>

            NULL

            ["sitelinkTrackingUrlTemplate":protected]=>

            NULL

            ["sitelinkFinalUrlSuffix":protected]=>

            NULL

            ["sitelinkUrlCustomParameters":protected]=>

            NULL

            ["feedId":protected]=>

            int(62552027)

            ["feedItemId":protected]=>

            int(135546088311)

            ["status":protected]=>

            NULL

            ["feedType":protected]=>

            NULL

            ["startTime":protected]=>

            NULL

            ["endTime":protected]=>

            NULL

            ["devicePreference":protected]=>

            NULL

            ["scheduling":protected]=>

            NULL

            ["campaignTargeting":protected]=>

            NULL

            ["adGroupTargeting":protected]=>

            NULL

            ["keywordTargeting":protected]=>

            NULL

            ["geoTargeting":protected]=>

            NULL

            ["geoTargetingRestriction":protected]=>

            NULL

            ["policySummaries":protected]=>

            NULL

            ["ExtensionFeedItemType":protected]=>

            NULL

            ["parameterMap":"Google\AdsApi\AdWords\v201809\cm\ExtensionFeedItem":private]=>

            array(1) {

              ["ExtensionFeedItem.Type"]=>

              string(21) "ExtensionFeedItemType"

            }

          }

        }

        ["platformRestrictions":protected]=>

        NULL

      }

    }

    ["operator":protected]=>

    string(3) "SET"

    ["OperationType":protected]=>

    NULL

    ["parameterMap":"Google\AdsApi\AdWords\v201809\cm\Operation":private]=>

    array(1) {

      ["Operation.Type"]=>

      string(13) "OperationType"

    }

  }

2. Each time, get this result:

object(Google\AdsApi\AdWords\v201809\cm\EntityNotFound)#1133 (7) {

    ["reason":protected]=>

    string(10) "INVALID_ID"

    ["fieldPath":protected]=>

    string(63) "operations[0].operand.extensionSetting.extensions[0].feedItemId"

    ["fieldPathElements":protected]=>

    array(5) {

      [0]=>

      object(Google\AdsApi\AdWords\v201809\cm\FieldPathElement)#2029 (2) {

        ["field":protected]=>

        string(10) "operations"

        ["index":protected]=>

        int(0)

      }

      [1]=>

      object(Google\AdsApi\AdWords\v201809\cm\FieldPathElement)#2027 (2) {

        ["field":protected]=>

        string(7) "operand"

        ["index":protected]=>

        NULL

      }

      [2]=>

      object(Google\AdsApi\AdWords\v201809\cm\FieldPathElement)#2014 (2) {

        ["field":protected]=>

        string(16) "extensionSetting"

        ["index":protected]=>

        NULL

      }

      [3]=>

      object(Google\AdsApi\AdWords\v201809\cm\FieldPathElement)#2013 (2) {

        ["field":protected]=>

        string(10) "extensions"

        ["index":protected]=>

        int(0)

      }

      [4]=>

      object(Google\AdsApi\AdWords\v201809\cm\FieldPathElement)#1996 (2) {

        ["field":protected]=>

        string(10) "feedItemId"

        ["index":protected]=>

        NULL

      }

    }

    ["trigger":protected]=>

    string(27) "FeedItemId{id=135546088311}"

    ["errorString":protected]=>

    string(25) "EntityNotFound.INVALID_ID"

    ["ApiErrorType":protected]=>

    string(14) "EntityNotFound"

    ["parameterMap":"Google\AdsApi\AdWords\v201809\cm\ApiError":private]=>

    array(1) {

      ["ApiError.Type"]=>

      string(12) "ApiErrorType"

    }

  }

3. When I try to get this FeedITems I get:

object(Google\AdsApi\AdWords\v201809\cm\FeedItem)#671 (9) {

  ["feedId":protected]=>

  int(62552027)

  ["feedItemId":protected]=>

  int(135546088311)

  ["status":protected]=>

  string(7) "ENABLED"

  ["startTime":protected]=>

  NULL

  ["endTime":protected]=>

  NULL

  ["attributeValues":protected]=>

  NULL

  ["policySummaries":protected]=>

  NULL

  ["geoTargetingRestriction":protected]=>

  NULL

  ["urlCustomParameters":protected]=>

  NULL

}

четверг, 3 сентября 2020 г. в 18:48:38 UTC+3, adsapiforumadvisor:

[Google Ads API Forum Advisor Prod]

Hi,

I looked up the entities in our database and cross-checked against the logs I pulled based on the information you shared. I can't spot anything wrong, so I have asked the relevant teams to investigate. I'll keep you posted as I hear from them.

Cheers
Anash P. Oommen,
Google Ads API Team.

ref:_00D1U1174p._5004Q23waV2:ref

[anatolii_z]

Hello!
Any updates on this?

вторник, 8 сентября 2020 г. в 14:31:53 UTC+3, adsapiforumadvisor:

[Google Ads API Forum Advisor Prod]

Hi,

I don't have an update yet, the team is investigating. Meanwhile, is this issue replicable every time, or is this intermittent in nature? Any additional information would be most helpful.

[anatolii_z]

Hi,
Yes. This problem manifests itself randomly. On random campaigns, on random extensions.

One and the same extension is associated with some campaigns successfully with others, I get this error.
One more live example:

<?xml version="1.0" encoding="UTF-8"?>

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201809" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><SOAP-ENV:Header><ns1:RequestHeader><ns1:clientCustomerId>6288686727</ns1:clientCustomerId><ns1:developerToken>REDACTED</ns1:developerToken><ns1:userAgent>keywordsconnect.sample.com:ReportDownloader:V1.1 (AwApi-PHP, googleads-php-lib/42.0.0, PHP/7.3.21-1+ubuntu18.04.1+deb.sury.org+1)</ns1:userAgent><ns1:validateOnly>false</ns1:validateOnly><ns1:partialFailure>false</ns1:partialFailure></ns1:RequestHeader></SOAP-ENV:Header><SOAP-ENV:Body><ns1:mutate><ns1:operations><ns1:operator>SET</ns1:operator><ns1:operand><ns1:campaignId>869504848</ns1:campaignId><ns1:extensionType>SITELINK</ns1:extensionType><ns1:extensionSetting><ns1:extensions xsi:type="ns1:SitelinkFeedItem"><ns1:feedId>55366938</ns1:feedId><ns1:feedItemId>136290908838</ns1:feedItemId></ns1:extensions></ns1:extensionSetting></ns1:operand></ns1:operations></ns1:mutate></SOAP-ENV:Body></SOAP-ENV:Envelope>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201809"><requestId>0005af97564ddf9a0a376482450c61fb</requestId><serviceName>CampaignExtensionSettingService</serviceName><methodName>mutate</methodName><operations>2</operations><responseTime>387</responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><faultcode>soap:Client</faultcode><faultstring>[EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[0].feedItemId; trigger:'FeedItemId{id=136290908838}']</faultstring><detail><ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201809"><message>[EntityNotFound.INVALID_ID @ operations[0].operand.extensionSetting.extensions[0].feedItemId; trigger:'FeedItemId{id=136290908838}']</message><ApplicationException.Type>ApiException</ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="EntityNotFound"><fieldPath>operations[0].operand.extensionSetting.extensions[0].feedItemId</fieldPath><fieldPathElements><field>operations</field><index>0</index></fieldPathElements><fieldPathElements><field>operand</field></fieldPathElements><fieldPathElements><field>extensionSetting</field></fieldPathElements><fieldPathElements><field>extensions</field><index>0</index></fieldPathElements><fieldPathElements><field>feedItemId</field></fieldPathElements><trigger>FeedItemId{id=136290908838}</trigger><errorString>EntityNotFound.INVALID_ID</errorString><ApiError.Type>EntityNotFound</ApiError.Type><reason>INVALID_ID</reason></errors></ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope>

четверг, 17 сентября 2020 г. в 21:15:49 UTC+3, adsapiforumadvisor: