Developer token upgrade

[Andres Felipe Lopez Carbonell]

Hi, Support Team. I hope you're doing great!
I sent the email to  Google Ads API Compliance team to upgrade the developer token 4 days ago but I never received any reply.
This is crucial for us to get the basic access token due to we have to release our project in the end of this month.
This is manager accound Id:  360-572-5900
Please let me know what I have to do.
Thank you.

This

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 360-572-5900
• Cases ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzBP6:ref"

Thanks,
 

Google Ads API Team

[Andres Felipe Lopez Carbonell]

But I did not get any case ID. Could you please explain more about that?

[Google Ads API Forum Advisor]

Hi

Thank you for getting back to us.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.

• Google Ads Manager Account (MCC) ID: 360-572-5900

• Case ID: User says that they did not get any case ID
• Access level : Basic 

[Andres Felipe Lopez Carbonell]

Hello! I hope you're having a great weekend!
I'm so wondering if you checked my account and case ID. This is really crucial for our project since we have tough deadline. Please help us to get the basic access developer token. 
Thanks.

[Andres Felipe Lopez Carbonell]

Hello! I hope you're having a great weekend!

I'm so wondering if you checked my account and case ID. This is really crucial for our project since we have tough deadline. Please help us to get the basic access developer token. 
Thanks.