google ads api v8 has some errors and has no response

[chunwe...@gmail.com]

Please ask a question.

Our Google ads API switched from V6 to V8 yesterday and found some problems.

There is a problem with the stability of our API or our configuration.

Can you take a look. At present, our code can run out of data normally, often running a customer_ When ID is, it will be stuck indefinitely without reporting an error or quitting; Setting timeout is also invalid. Only by constantly trying again, you may not be able to run out all successfully

The details code  like the picture:

[chunwe...@gmail.com]

The code is hung in the red box， and has no response

[Google Ads API Forum Advisor]

Hi,

Thanks for reaching out to us.

Could you provide us with the complete request logs along with the request-id, so our team can better check?

If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,

Yasar Google Ads API Team

ref:_00D1U1174p._5004Q2NTY0m:ref

[Google Ads API Forum Advisor]

Hi Chunwei,

Thank you for your follow up. However, these do not appear to be the request and response logs (with the request-id) that my colleague Yasar earlier requested.

As recommended also by Yasar earlier, and if you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Lastly, could you also specify the exact dates you were applying in the following line : WHERE segments.date BETWEEN '%s' AND '%s' '''%(date_str,date_str)?

Best regards,

Peter Laurence Napa Oliquino Google Ads API Team

ref:_00D1U1174p._5004Q2NTY0m:ref