How to add new customers to user list in Ads API

[Wonkeun Song]

Hello.

WE are doing migration from Google Adwords API to Ads API.

In the Google Adwords API, we can add or delete some customers from user list with "MutateMembersOperation" and ADD/REMOVE operators.

However, we researched the Ads API and we got that there only exist create/update/delete opreations in userlist operation. We strongly need add/remove operators for our business.

Is there any good way to migrate to Ads API? Can I do some adding/removing operations for some specified customers with Ads API?

thanks for all response.

[Google Ads API Forum Advisor Prod]

Hi Wonkeun,

Thank you for reaching out. You could add/remove members to/from CrmBasedUserList with the OfflineUserDataJobService in the Google Ads API. Please refer to this code example on how to create and populate the CrmBasedUserList with OfflineUserDataJobService in the Google Ads API.

Thanks and regards,
Xiaoming, Google Ads API Team

Xiaoming Google Ads API Team

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[Wonkeun Song]

Hello.

Thanks for your answer.

I researched about offline user data job service, and I am trying to upload my sample user data with sample python code.

Unfortunately, it stops when it goes to

operation_response.result()

section. I've tried operation_response.result(timeout=100) and it returned timeout.

Why timeout error occurs in this part? Do I have to some more things to upload offline userdata?

Any helps are welcomed. Thanks for all response.

2020년 10월 22일 목요일 오전 1시 15분 9초 UTC+9에 adsapiforumadvisor님이 작성:

[Wonkeun Song]

P.S.

I checked my ads.google.com status, and I just checked that its status is "Populating"

However, it doesn't populate really for a long time. Do I need additional operation in order to populate? Or is it just a problem of time?

2020년 10월 22일 목요일 오후 5시 16분 38초 UTC+9에 Wonkeun Song님이 작성:

[Google Ads API Forum Advisor Prod]

Hi Wonkeun,

Thank you for reaching out. Were you able to successfully upload the user list to your account through API? What is the current status of the user list? Could you please share the complete request and response logs along with the client customer id via the Reply privately to author option for us to further investigate?

Thanks and regards,
Xiaoming, Google Ads API Team