I have used Google Ads Transfer service and GeoStats table is empty

[이승현]

Hello, 

I am trying to use Google Ads Transfer, a kind of BigQuery Data Transfer service.

When I used Google Ads Transfer, it was able to successfully insert some data into my dataset.

Unfortunately, I was able to find that p_GeoConversionStats_[CUSTOMER_ID] and p_GeoStats_[CUSTOMER_ID] tables are empty (have 0 rows of data).

Those two tables have the data that I really need.

And those data are available in Google Ads UI or custom report.

Are there any settings that I have missed?

or 

Are there any limitations to the account?

(I do have basic access to for Google Ads API Centre)

Thank you very much for your help.

Regards,

Seunghyun Lee

[Google Ads API Forum Advisor Prod]

Hi,

We address questions specific to AdWords API on this forum. Since your question is specific to Big Data Transfer Service, please refer to this support documentation for further assistance related to your concern.

Regards,
Nikisha Patel, Google Ads API Team

ref:_00D1U1174p._5001U8M97a:ref

[이승현]

Hi, 

Thank you for your guidance. 

However, I have already made contact to the Google Cloud Platform Technical Support Team and Google Ads Support Team and have received the following responses.

FROM GOOGLE CLOUD PLATFORM TECHNICAL SUPPORT TEAM

I got a call that the problem is at the Google Ads source itself; thus to contact, Google Ads Support Team. 

FROM GOOGLE ADS SUPPORT TEAM

Hi Seunghyun Lee,

I am Pureum Kim, Manager of Google Ads Support team.

I'd like to appreciate for your inquiry first.

Unfortunately, It is not able to help you directly because it is out of my team's coverage.

I beg your kind understanding about this.

I searched to help you about this issue and found there is channel you can contact with AdWords API Team.

Please kindly check below

• Adwords API Forum : https://groups.google.com/forum/#!forum/adwords-api
• Adwords API team E-mail : googleadsa...@google.com
• BigQuery Data Transfer Support Center Phone : 1800-817-856(Mon~Fri, 8am to 5pm)

I hope this would be helpful to shorten your concern.

Thank you.

Sincerely,

Pureum

If you have any further guidance to my situation.

I kindly ask for your help.

Thank you 

Regards,

Seunghyun Lee

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