Missing product country values in shopping_performance_view report

[henry...@ly.st]

Hi!

We have noticed missing product country values in the shopping_performance_view report data pulled for activity that ran yesterday. Up until this segment has always been populated in that report. We are reliant on that segment in order to specify which country that product is targeting.

This seems to be missing for rows in the 100's in reports that have potentially 1,000,000's of rows.

Is this expected and why are they now missing and not before?

Any help will be much appreciated!

Kind regards,

Henry

[henry...@ly.st]

Further to this it seems that performance data for rows on  the 20th seems to not have this issue. I've tried downloding reports for the 19th again and some of those rows are still missing a value for the product country segment.

[Google Ads API Forum Advisor]

Hi Henry,

Thank you for reaching out.

So our team can take a closer look and investigate the missing rows / values, could you also share the complete request and response logs (with the request-id, and login-customer-id used) generated when the reports were called?

Also, could you confirm if you have also tried generating a similar report using the Google Ads UI and did the UI report return similar results or were the results more complete? You may reach out to the Google Ads Product Support team, via this link, to confirm which UI report can be used for shopping statistics.

In the event that the UI records are also more complete, you may then provide the complete screenshot of the UI report to our team.

If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation. You may then send all the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Peter Laurence Google Ads API Team

ref:_00D1U1174p._5004Q2a5P9i:ref