No response has been received to my apply for basic account

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Ali Hajizadeh

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Sep 19, 2023, 10:05:08 AM9/19/23
to Google Ads API and AdWords API Forum
Hi, I have been applied for Basic Access 2 times and I have not receive any response from Google for more than 2 weeks, my email is up to date and I am sure about this!
MCC id is 783-266-6590 and I have no case id.

Google Ads API and AdWords API Forum

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Sep 19, 2023, 12:16:44 PM9/19/23
to Google Ads API and AdWords API Forum
Hi.

I am the same situation.

I even I am contributor on the Google Ads API PHP Client.

I am waiting for more than 1 month.

Google Ads API Forum Advisor

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Sep 21, 2023, 6:02:54 AM9/21/23
to mregi...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted the form for basic access and haven't received a response. 

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Could you please provide the following information for the compliance team to further assist you with your concern:
  • Google Ads Manager Account (MCC) ID
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
  • Google Ads Manager Account (MCC) ID: Requested
  • Cases ID: Requested
Do reach out to the Google Ads API support team for any queries related to the Google Ads API.
 
This message is in relation to case "ref:_00D1U1174p._5004Q2ozWfF:ref"

Thanks,
 
Google Logo Google Ads API Team


Google Ads API Forum Advisor

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Sep 21, 2023, 6:07:44 AM9/21/23
to ali11...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted the form for basic access and haven't received a response. 

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Could you please provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 783-266-6590
  • Cases ID: Requested
Do reach out to the Google Ads API support team for any queries related to the Google Ads API.
 
This message is in relation to case "ref:_00D1U1174p._5004Q2ozTYu:ref"


Thanks,
 
Google Logo Google Ads API Team


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