Not able to add customer feed for GMB Location

[Robert Zimmermann]

Hi,

we are trying to connect our google my business locations to adwords like in this example script:

https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201710/Extensions/AddGoogleMyBusinessLocationExtensions.php

Unfortunately we are not able to create the CustomerFeed to link the location to our campaigns/account. 

We are able to connect the gmb account to adwords. We can see the location data in the "Business Data" Area.

You wrote In the example code following comment: 

// After the completion of the Feed ADD operation above the added feed will

// not be available for usage in a CustomerFeed until the sync between the

// AdWords and GMB accounts completes. The loop below will retry adding

// the CustomerFeed up to ten times with an exponential back-off policy.

We tried it up to 10 times. But still not successful. Why we can see the location in the Feed at "Business Data" but can not create the CustomerFeed?

best regards,

Robert

[Sreelakshmi Sasidharan (AdWords API Team)]

Hi Robert, 

It is possible that the sync between the AdWords and GMB is not complete which is causing the request to fail. If you are able to see the Feed and the Feed Items in the Business Data section you should be able to create the CustomerFeed. Can you try the creation of CustomerFeed section in the code sample by referencing the FeedId corresponding to the Feed in the business data section and see if that works? If not, could you reply privately to author and share your client customer id and the SOAP logs? 

Thanks,
Sreelakshmi, AdWords API Team