Change status return INTERNAL ERROR

[Ainis Vabolis]

Hi,

We were migrating to google ads api and started testing the change status flow. Google ads api returns internal error everytime. I will also send logs to googleadsa...@google.com. Could you look into it ? 

Request ids: 

OsDhi--0DDlENHN32J9rPg

bUpxGjTLxEitPs0Zv_tatg

jTBaz538YvM0QyRh9JmRmg

[Ainis Vabolis]

Any updates ? 

[Ainis Vabolis]

Is somebody looking into it ?

[Google Ads API Forum Advisor]

Hi Ainis,

Thank you for reaching out. I could see that you've created a new thread case name: Change status INTERNAL ERROR Logs with the same concern. Please refrain from opening multiple threads with the same content for better tracking of the issue. Let's continue our conversation on the other thread you've created as I already provided a response there.

Best regards,

Jinky Google Ads API Team

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[Ainis Vabolis]

What do you mean? 

In my first message I sent: I will also send logs to... so I did, because I didn't want to share sensitive information. 

This is public thread and there I just sent the logs. What do you mean ?

Also I cannot provide the logs with that format that you wrote because campaign doesn't exist anymore. But It works with the format that I provided, If I use different interval. Exception occurs when user makes tons of changes in short amount.

I think you can notify the team. 

[Google Ads API Forum Advisor]

Hi Ainis,

Thank you for reaching out to the Google Ads API support team.

With regards to your concern, it looks like we have a separate thread for this issue. We can keep correspondence related to this issue on the other thread to limit any confusion.

Thanks,

Nirmita Google Ads API Team

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