listAccessibleCustomers returning empty list

[Guilherme Mena]

Hello,

One of my clients is integrating with our platform, and their Google ads account is returning an empty list when using the "listAccessibleCustomers" function.

What could be causing this issue?

Thanks

P.S. I have already checked the accepted scopes and it's right

[Google Ads API Forum Advisor]

Hello,

Welcome to Google Ads API Support team. Thank you for reaching out to us.

Before we can provide guidance to your concern, would you be able to share with us the complete request and response logs with request-id and request header generated on your end?

Note that these logs can be requested or provided to the developer handling the Google Ads API transactions when logging of the API requests has been enabled. You may check here (https://developers.google.com/google-ads/api/docs/best-practices/logging#client_library_logging) and click your client library for the specific guideline to enable it.

For REST interface requests, you can enable logging via the curl command by using the -i flag. This will cause the tool to include the HTTP response headers in the output.

Links to the highlighted words above:

• request - https://developers.google.com/google-ads/api/docs/concepts/field-service#request
• response - https://developers.google.com/google-ads/api/docs/concepts/field-service#response
• request-id - https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
• request header - https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers

You may send this privately via "Reply to Author" option. If that option is not available to you, you may directly send it to this alias googleadsa...@google.com.

Regards,

Google Ads API Team

ref:_00D1U1174p._5004Q2kWQYw:ref