InternalApiError.UNEXPECTED_INTERNAL_API_ERROR instead of expected CustomerSyncError.TOO_MANY_CHANGES

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Alexander Neroslavsky

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Apr 22, 2021, 9:43:42 AM4/22/21

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Hi Team,

We have the following problem with Adwords API.

The call of the CustomerSyncServiceInterface.get() method returns InternalApiError.UNEXPECTED_INTERNAL_API_ERROR for the list of around 2600 campaignIds (all campaigns for such clientCustomerId). If we splitting this list of campaignIds into small chunks, then such call returns CustomerSyncError.TOO_MANY_CHANGES.

Is it possible to have the same CustomerSyncError.TOO_MANY_CHANGES exception for the first case?

Thanks in advance.
WBR,
Alexander

Google Ads API Forum Advisor Prod

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Apr 23, 2021, 1:48:57 AM4/23/21

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Hi Alexander,

Thank you for reaching out to our API support team.

So our team can have a closer look at the error, could you provide your customer ID and the complete SOAP request and response logs, with the requestId, that was generated when you encountered the errors?

You may send the separate logs containing the two errors via the Reply privately to author option.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team