Gmail ad incomplete response received from AdGroupAd Service

[pun...@socialfrontier.com]

I am trying to get attributes of Gmail Ad using AdGroupAd Service but the response is missing all ad assets information which I have added for the ad such as teaser, marketing image, header image and more.

[Dannison Yao (AdWords API Team)]

Hi there,

To start troubleshooting, could you double check if these values are also missing from the Google Ads UI?

Additionally, could you provide the complete SOAP request and response logs of the service API call you used so I could investigate this further?

Regards,

Dannison

AdWords API Team