I keep getting ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND for specific campigans

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Tal Palant

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May 16, 2016, 9:09:28 AM5/16/16
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Hi,

I have a single client that i keep getting:

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

when i try to download his google AdWords reports for specific campaigns.

For some campaigns i manage to download the data and for others i simply get the the error.

I tried querying only for a single day with includezeroimpressions set to false.

Anything else i can do?

Peter Oliquino

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May 16, 2016, 3:26:35 PM5/16/16
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Hi,

This error occurs when the report is generating a huge amount of data. Apart from setting the includeZeroImpressions to false, you might also add a predicate such as only ENABLED campaigns to trim the results further. 

If you still encounter this error, could you provide which specific campaign ids this occurs and also your customer id and the report definition (report query)? Please also use reply privately to author.


Thanks,
Peter
AdWords API Team
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