Setting up Ads API; Internal error encountered

[C Phillips]

We're trying to set up Ads Api to replace our AdWords Api reporting application, but cannot make any progress as all of our calls result in an Internal error exception with StatusCode 13. 

I've pared down one of the example queries to the bare minimum, but it doesn't seem to make any difference what we send, we just get a vague error message.

---------------BEGIN API CALL---------------

Request

-------

Method Name: /google.ads.googleads.v1.services.GoogleAdsService/Search

Host: https://googleads.googleapis.com

Headers: {

  "x-goog-api-client": "gl-dotnet/4.5.0 gccl/1.1.0 gapic/1.1.0 gax/2.6.0 grpc/1.19.0",

  "developer-token": "REDACTED",

  "login-customer-id": "[removed]"

}

{ "customerId": "[removed]", "query": "SELECT campaign.id FROM keyword_view" }

Response

--------

Headers: {

  "date": "Fri, 03 May 2019 20:03:45 GMT",

  "alt-svc": "quic=\":443\"; ma=2592000; v=\"46,44,43,39\""

}

Fault: Grpc.Core.RpcException: Status(StatusCode=Internal, Detail="Internal error encountered.")

----------------END API CALL----------------

The GoogleAdsException we catch contains no useful information

Google.Ads.GoogleAds.V1.Errors.GoogleAdsException was caught

  Message=Status(StatusCode=Internal, Detail="Internal error encountered.")

  Source=Google.Api.Gax.Grpc

  Failure=null

  RequestID=null

[googleadsapi...@google.com]

Hi,

Thank you for reaching out. 

Upon investigation, I was able to pull the report using your query in my test account. Could you provide your clientCustomerId via reply privately to author so I could further investigate this?

Regards,

Dannison

Google Ads API Team

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Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

--
--
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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[max drago]

Hi Phillips

As a developer, I encounter same issue exactly with Ads API and found that this ticket is similar with mine. But no answer?

Was this issue solved?

Kind regards!

[googleadsapi...@google.com]

Hello,

The result is that the login-customer-id and the customerId should not have dashes in them. Please make sure has dashes removed out of these IDs. If this is not the problem, then please start a new forum thread with your question. We can then work with you.

Best,

Nadine, Google Ads API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
 
You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwor...@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscribe@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
---
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