No response from Google Ads API Token Application for weeks

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Christoph

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Apr 8, 2024, 5:54:28 AM4/8/24
to Google Ads API and AdWords API Forum
Hi,

We applied for Basic Access twice with first application already more than a month ago.

We also used the 'Contact Google Ads API Compliance' with 'I'm waiting to hear back about my API application! Help!' as issue.

However until now, we got no response at all. Is there anything we can do to expedite the approval process?

This is the ads manager account id: '482-963-8731'

Thanks,
Christoph

Google Ads API Forum Advisor

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Apr 8, 2024, 6:02:32 AM4/8/24
to c...@atroo.de, ads-api-compl...@google.com, adwor...@googlegroups.com

Hi,

Thank you for reaching out to the Google Ads API support team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.

  • Google Ads Manager Account (MCC) ID: 482-963-8731

  • Cases ID: Requested

Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOvIW:ref" (ADR-00230316)

Thanks,
 
Google Logo Google Ads API Team


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