The shared set cannot be removed because it is in use

[Corine Morin]

Hi,

  Using Google Ads API V9 for python... I am trying to delete a shared set from my account using  SharedSetService and SharedSetOperation... I get the following error:

shared_set_error: SHARED_SET_IN_USE

message: "The shared set cannot be removed because it is in use." 

trigger {int64_value: 1845557926  } 

After fetching my shared set details with the API I get the followig data, as you can see there are no member_count and no reference_count

{

'shared_set_id': 1845557926,

'name': '(topic) Concessionnaire',

'type': 'NEGATIVE_KEYWORDS',

'member_count': 0,

'reference_count': 0,

'status': 'ENABLED'

}

Why I a receiving that error? what could be attached to my shared set? how can I force deletion?

[Google Ads API Forum Advisor]

Hi Corine,

Thank you for reaching out to our API support team.

So our team can take a closer look at the issue, could you also share the complete request and response logs, with the request-id, generated when the error occurred? If you haven't yet, logging can be enabled by referring to this Python logging guide.

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Peter Laurence Napa Oliquino Google Ads API Team

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