To get the Basic access of the Google Ads developer token.

[Manish Goyal]

Hello Team,

It's been more the one month that I have requested twice a month for basic access to the Google ads developer token, But the Google support team hasn't given any response, update or acknowledgement about the request.

Due to this, my business development is stuck in the process.

Can anyone please help me get the developer token so that I can continue the development of my business,

Still, I didn't get any kind of Case ID or anything.

Please look into this issue, and help me to solve this issue.

Thanks @Google Team.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID:  requested 
• Cases ID: User says that they did not get any case ID  

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzTdk:ref"

Thanks,
 

Google Ads API Team

[Manish Goyal]

Google Ads Manager Account (MCC) ID : 837-938-6113

[Google Ads API Forum Advisor]

Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.
Google Ads Manager Account (MCC) ID:  837-938-6113
Case ID : requested
Access level :  Basic access

[Dmitrii Bevz]

I have the same issue and I see that there are numerous threads with the same issue in this group. How it can be fixed for all users?

My Google Ads Manager Account (MCC) ID 623-027-2668
I applied twice this month

[Sterling Sky]

I applied for the basic token in late Decmber early January, followed up three times with the support form at https://support.google.com/adspolicy/contact/contact_ads_api and also have received no response at all. I know our technical diagram was high quality and don't understand why we haven't been approved yet.

Our MCC is 496-613-0250.  

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern.

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID:  496-613-0250.  
• Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.

 

[Sterling Sky]

I never received an email and want to know how to provide the case number.  Can you help me with that?

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

I would like to inform you that the Case ID will be present in the auto generated email from the compliance team after submitting the application form. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.

• Google Ads Manager Account (MCC) ID: 496-613-0250.  

• Case ID : User says that they never received an email.
• Access level :  Basic access

[Sterling Sky]

I never received the autogenerated email.  That's why I don't have a case ID!

[Manish Goyal]

Hello Team,

I have received a ticket from the Google Ads API Compliance team with the following ticket ID: 7-0366000035045. Following the ticket's instructions, I have updated the content and subsequently requested basic access to the Google Ads developer token again. However, the Google support team has not provided any response, updates, or acknowledgment regarding the request.

Could anyone please assist me in obtaining the developer token so that I can continue with the development of my business?

I have applied for access with the details below:

Google Ads Manager Account (MCC) ID: 837-938-6113

Access level: Basic access

Please address this issue and assist me in resolving it.

Thank you, @Google Team.