AuthenticationError.NOT_ADS_USER

[Carlos Casasola]

Hi,

I configured my MCC and linked a AdWords account,

I get my developer Token, the client ID, client Secret and refresh Token with the MCC.

When I call to API using the PHP library googleads-php-lib": "19.0.0" return the next error: 

 Type = 'AuthenticationError.NOT_ADS_USER', Trigger = '<null>', FieldPath = ''. 

I try use the MCC client ID and the google adwords ID in the request but not working.

Why google errors says: "The login used to generate the access token is not associated with any AdWords account."? if there is an associated adwords account

.

Could anyone help me, please?

[Bharani Cherukuri (AdWords API Team)]

Hello, 

The NOT_ADS_USER error usually means that the login used to generate the OAuth2 access token is not associated with any AdWords account. Can you make sure that you entered the correct credentials in the adsapi_php.ini file and that the credentials belong to a valid AdWords account user?

If you continue to have an issue with this, could you enable logging and send over the SOAP request and response logs along with the email address used for authentication so I can take a look? You can respond via Reply privately to author option.

Thanks,

Bharani, AdWords API Team.

[Bharani Cherukuri (AdWords API Team)]

Hello Carlos, 

It is not possible to generate the report at MCC level. This said, for this error, can you try generating the report again with the client customer id of the client account associated with your MCC? If that doesn't work, could you regenerate the OAuth2 credentials and then try again? 

Let me know if that works for you.

Thanks,

Bharani, AdWords API Team.

On Thursday, September 7, 2017 at 5:04:56 AM UTC-4, Carlos Casasola wrote:

[Carlos Casasola]

Hello Bharani.

I configured all credentials again but doesn´t work. 

I use this request headers https://developers.google.com/adwords/api/docs/guides/call-structure

I send this param clientCustomerId but return the same error.

Thank you.

[Bharani Cherukuri (AdWords API Team)]

Hello Carlos, 

Could you provide us the clientCustomerId of the AdWords client account along with the complete SOAP request and response logs for the recent try so I can take a look? You can respond via Reply privately to author option.

Thanks,

Bharani, AdWords API Team

On Thursday, September 7, 2017 at 5:04:56 AM UTC-4, Carlos Casasola wrote: