Developer rate scope since yesterday (emergency!! )

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Missandei

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Oct 13, 2018, 4:37:36 AM10/13/18
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Hello,

We are getting developer rate error "RequestsPerMinute" on any upload operation. All our features are stopped by this issue since yesterday (when we started to get this error) but even today we can't do anything (all uploads with different services). What can be wrong? I have tested also with one request per minute.


[RateExceededError <rateName=RequestsPerMinute, rateKey=developer_qps, rateScope=DEVELOPER, retryAfterSeconds=30>]



"
  1. For example, if a manager account manages 100 Google Ads accounts, and there are multiple client software instances using the same developer token to make a total of hundreds of requests per second across different processes, threads, or machines, then the client software may receive a RateExceededError for the developer token rate scope.
"

This (paragraph above) could have happened yesterday, but for how long then google stop our work ? sure we wait 30 seconds and have all rate limit handling and never had developer rate scope. 


Dannison Yao (AdWords API Team)

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Oct 14, 2018, 11:58:55 PM10/14/18
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Hi there,

According to the documentation, the best thing to do here is to slow down your requests to the API you're calling. One of the simplest ways to do this is to honor the RateExceededError.retryAfterSeconds value (which is 30 seconds) when you retry the request, and/or continue other requests.

If you're still encountering issues after doing this, please provide the complete SOAP request and response (via reply privately to author), how often you're trying to send requests and the last time you encountered the error.

Sincerely,
Dannison
AdWords API Team
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