API Basic acesss

[Eve Wang]

Hi Team,

My client has submitted API Application for basic access for over 2 weeks but still no response. They also submitted https://support.google.com/adspolicy/contact/contact_ads_api. 

MCC: 878-237-0109

API contact email:sup...@flashapps.link

Please help on this, thanks.

[Google Ads API Forum Advisor]

Hi Eve,

Thank you for raising your concern to the Google Ads API team.

Kindly note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of Google Ads API support team and our team specializes in Google Ads API-related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input.

In line with this, kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated (if there is any generated)

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:

The user has applied for basic access two weeks ago and has not received any response yet. Kindly provide update regarding their request.

• Google Ads Manager Account (MCC) ID: 878-237-0109
• API contact email:sup...@flashapps.link
• Cases2 ID: requested

 

This message is in relation to case "ref:_00D1U1174p._5004Q2nZFV7:ref"

Thanks,
 

Google Ads API Team