Active campaign, but without metrics

[Marlon Gómez]

Hello Google Ads API team.

A few days ago, a client of ours created a search campaign through our application. The campaign has been running for 11 days and when we tried to read the metrics, it only got 4 impressions, with a daily budget of 74 USD.

We checked the campaign, adgroup and keywords statuses through the API and they are all ENABLED. When we checked the campaign's primary_status, it was set to LEARNING and the reason was BIDDING_STRATEGY_LEARNING.

We don't know what else we can check from our side to determine why the campaign didn't run with a high budget.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I would recommend that you refer to this help center article to know more about learning status. To assist you better, could you please provide us with the below information :

• Customer Id
• Campaign Id
• Complete API logs (request and response with request-id and request header)
• Confirm if you have made any bid strategy changes recently

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.

Thanks,
 

Google Ads API Team

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[2025-02-17 20:40:02Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH2HD:ref" (ADR-00288600)