No reply on Google Ads API Standard Access level request

[Edinho Bos]

Hi,

I have, over four weeks ago, filled out the request form (https://support.google.com/adspolicy/contact/standard_token_application) for our Google Ads API Access level to be upgraded to "Standard Access" for our MCC ID: 995-044-7151 .

But I have not yet received a response yet on the access level application (while the indicated response time is 3 business days), can you let me know what the status is?

Google Ads Manager Account (MCC) ID: 995-044-7151
Cases ID: N/A (was not provided)
Access level: Standard Access

Thanks for your help!

Edinho 

[Google Ads API Forum Advisor]

Hi Edinho,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for standard access but have not received any updates.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Standard access with the below details.

• Google Ads Manager Account (MCC) ID: 173-803-9791
• Cases ID: The user says that case ID N/A (was not provided)
• Access level : Standard access

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02r2a72:ref"

Thanks,
 

Google Ads API Team

[Google Ads API Forum Advisor]

Hi Edinho,

Kindly ignore our previous email. Sending it again, since I added the wrong MCC ID in the previous email thread.

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for standard access but have not received any updates.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Standard access with the below details.

• Google Ads Manager Account (MCC) ID: 995-044-7151

• Cases ID: The user says that case ID N/A (was not provided)
• Access level : Standard access