"This product group does not contain any products."

[David Antunes]

Hi,

I'm using a sub-division on a product group by Item ID, and some items are saying that "This product group does not contain any products." when clicking the small chat icon - this is happening on a seemingly random basis - to random products

What could be the problem here?

Thanks!

David

[Peter Oliquino]

Hi David,

Could you confirm if the issue is encountered in the AdWords UI? If so, it will be best if you redirect your concern to the AdWords Community forum as we only cater to AdWords API-related concerns.

However, if you encountered the issue in the AdWords API, could you reply to us privately your SOAP request and response of the service where you encountered the problem.

Best regards,

Peter

AdWords API Team

[David Miguel Antunes]

Ok, thanks!

Kind regards,

David

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