Conversion Import not working any more.

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Alexander Hornung

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Feb 4, 2024, 10:28:59 PM2/4/24
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Does anyone know how to fix this issue? on newer accounts i get this error message when i import external conversions


this is the import csv

"Parameters:TimeZone=+0100","","","",""
"Google Click ID","Conversion Name","Conversion Time","Conversion Value","Conversion Currency"
"EAIaIQobChMI5b_GrKGKhAR3zKA5REAQYBiABEgLL5vD_BwE","Purchase","2024-02-01 15:17:23","13.485","EUR"


Error message is

This conversion action uses external attribution. Make sure it has an attribution model name and credit

Google Ads API Forum Advisor

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Feb 4, 2024, 11:09:37 PM2/4/24
to in...@goshopping.de, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your query, I understand that your concern is regarding the offline conversions. Can you please confirm if you are using Google Ads API to upload these conversions?

If yes, kindly provide us with the uncropped screenshot of UI and complete API logs (request and response with request-id and request header) generated at your end to assist you better.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02ryoGs:ref"

Thanks,
 
Google Logo Google Ads API Team


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