searching Customers using google ads

[benj...@effilab-local.com]

Using the adwors library, I took advantage of the ManagedCustomerService

 (https://developers.google.com/adwords/api/docs/reference/v201809/ManagedCustomerService) to search the accounts linked to a MCC.

I used to query based on names etc.

How could I achieve the same outcome using google ads please?

Thanks in advance

[googleadsapi...@google.com]

Hi Benjamin,

Thank you for reaching out. The AdWords API Account Hierarchy code sample uses the ManagedCustomerService.get() operation which returns all the accounts that are managed by the manager account. In the Google Ads API perspective, this would be GetCustomerClientRequest which will return the accounts under a manager account. If you're looking to get the accounts list of accounts that are directly accessible via your OAuth credentials, you can use the CustomerService.ListAccessibleCustomers request. This will return all the accounts directly accessible by the user authenticating the call. 

Let me know if you have further clarifications.

Regards,

Dannison

Google Ads API Team

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[benj...@effilab-local.com]

Hi Dannison,

I have ten of thousands of accounts in my MCC, loading them all feels completely off.

Is there a way to filter/query like it used to be?

Thanks,

Benjamin

[googleadsapi...@google.com]

Hello Benjamin,

You could get the resource names of all the accounts under the hierarchy by using the customer_client resource. You could use the below query to fetch the accounts.

Query: 'SELECT customer_client.resource_name, customer_client.client_customer, customer_client.level, customer_client.hidden FROM customer_client';

Please give it a try and let me know if you have any further questions.

Regards,
Google Ads API Team

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Also find us on our blog and discussion group:
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[benj...@effilab-local.com]

Hi,

I guess it is a start of the answer yet I cannot get exactly what I am looking for. I am actually confused with the new naming of the different entities.

With adwords api, using the ManagedCustomerService I get over 8k results.

But with google ads:

- if I use the query you suggested based on customer_client, I get over 8k results, which is expected. Yet, as you know, I cannot get the descriptive names out of it, so I cant filter which is my goal

- if I query `customer`, then I get only one result: the main MCC.

- if I use ListAccessibleCustomers, I get 2 results

- if I do "SELECT customer_client.resource_name, customer_client.client_customer, customer.descriptive_name FROM customer_client", the only customer I get is the MCC

 

My initial question is unfortunately still open: how to search managed customers based on names please?

Thanks!

[googleadsapi...@google.com]

Hello Benjamin,

Please find my response below:

• if I use the query you suggested based on customer_client, I get over 8k results, which is expected. Yet, as you know, I cannot get the descriptive names out of it, so I can't filter which is my goal
  The CustomerClient resource will be having only the resources fields resource_name, client_customer, hidden and level only. It is not possible to fetch the descriptive name via CustomerClient.
  
  

• if I query `customer`, then I get only one result: the main MCC.
  

• Because the customer resource always points to the client customer Id you are passing to the API call and fetches the details of that customer only. As you are making the API call using the MCC account id the customer resource always points to that MCC account. 
  
  

• if I use ListAccessibleCustomers, I get 2 results
  

• The ListAccessibleCustomers will fetch only the resource names of the accounts that can be directly accessible with the OAuth credentials of the user making the API call. If you see 2 accounts that means you have access to only 2 accounts directly via that user.
  
  

• if I do "SELECT customer_client.resource_name, customer_client.client_customer, customer.descriptive_name FROM customer_client", the only customer I get is the MCC
  

• Since the customer resource is always pointing to the client customer Id you are passing to the API call, even when you include it with the Customer_client resource you will still get the Manager details from the fields of the customer resource. 
  
  

• My initial question is unfortunately still open: how to search managed customers based on names please?
  

• It is not possible to get the customers based on the names. Also, name is not a primary attribute of the customer.

You could refer this guide to see the equivalent services for AdWords API that are available in Google Ads API. The query using CustomerClient will give all the resource names of the accounts under a manager account. Using this you will get the account hierarchy but to get the details of those customers you have make another API call for each resource name using the customer resource.

Sample customer query:

"SELECT customer.resource_name, customer.descriptive_name, customer.id, customer.test_account, customer.manager, customer.tracking_url_template FROM customer" //Pass the customer Id that you found on the resource names earlier by the CustomerClient.

Please give it a try and let me know if you have any further questions.

Regards,

Sai Teja, Google Ads API Team

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Also find us on our blog and discussion group:
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[benj...@effilab-local.com]

So unfortunately, to sum up, I guess your answer is:

No I cannot search customers by names as I used to do.

Can we call this a regression?

[googleadsapi...@google.com]

Hello Benjamin,

I will let my team know regarding your concern to see if there is a possibility to introduce the customer name field in the CustomerClient itself in the future releases. Meanwhile you could keep an eye on our blog for information related to the future releases.

[va...@adcore.com]

Hi,

as I understand many of us have the same problems.

Could you please add to the CustomerClient   Clients Name and canManageClients property?

And same properties to CustomerClientLink...

Thanks

[googleadsapi...@google.com]

Hello vadim,

Thanks for the suggestion, I have shared it with the team. Meanwhile you could keep an eye on our blog for information related to the future releases.

Reards,