12 March 2019, Reporting api disorders(AdWords API v201809)

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hiromi hishida

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Mar 13, 2019, 1:45:10 AM3/13/19
to AdWords API and Google Ads API Forum
Hi,

Our system is receiving "temporary server error" response from AdWords API server more often than usual today.
Sometimes we could not connect to AdWords API server: 502 Bad Gateway error, or connection refused.
No RateLimit exceeded.

Is the AdWords API status not healthy today?
As reported, GMail, GDrive, and Google Cloud Platform have some disruption today. Is it related?

I want to know whether the error is occurring in your side or ours.
Or, I'll be happy if you launch "AdWords API status page" ...


Thank you,

Hiromi

googleadsapi...@google.com

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Mar 13, 2019, 3:09:18 AM3/13/19
to AdWords API and Google Ads API Forum
Hi Hiromi,

There is currently an on-going discussion about a connection error in the AdWords API. To further confirm this, could you provide the complete SOAP request and response logs when you encountered this error? You may provide them using the reply privately to author option.

Regards,
Dannison
AdWords API Team


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hiromi hishida

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Mar 13, 2019, 4:37:57 AM3/13/19
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Hi Dannison,

Thank you for reply.
I've sent you 2 lines from our error logs.


Hiromi

2019年3月13日水曜日 14時45分10秒 UTC+9 hiromi hishida:

hiromi hishida

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Mar 13, 2019, 11:49:37 PM3/13/19
to AdWords API and Google Ads API Forum
I've received email from Dannison that this issue was fixed.
Thank you!

Hiromi


2019年3月13日水曜日 14時45分10秒 UTC+9 hiromi hishida:
Hi,
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